At Esmerollers, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Contact details such as name, email, phone number, and delivery address.
- Order information including product details, payment method (Cash on Delivery), and transaction records.
- Communications you send to us via email or other channels.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders.
- Communicate order updates, shipping details, or support responses.
- Improve our products, services, and website.
- Send you promotional offers, if you have opted in.
3. Information Sharing
- We do not sell, rent, or trade your personal information to third parties.
- We may share necessary details with courier partners for shipping and delivery.
- We may disclose information if required by law or to protect our legal rights.
4. Data Security
We take appropriate technical and organizational measures to protect your information against unauthorized access, misuse, or loss.
5. Data Retention
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your information (subject to legal requirements).
- Opt out of receiving promotional communications.
7. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 Email: [email protected]